Negative Reviews – the worst way to handle them

I normally pay no more than a moment’s attention to most of the posts by other authors on facebook.  Ninety nine percent of the time they’re just trying to sell me their shit, which I have no intention of buying anyway, so I glance and jog on to the pics of half naked men with washboard abs and funny animal videos.  Now and again though, I see something that so enrages me, that I have to respond, even though I know my response will not only fall on deaf ears, but will probably lose me my kneecaps.  No matter, I prefer to speak up with universal wisdom and risk losing them, than keep silent and condone such behaviour.

In one of the writer’s groups I belong too (although maybe not for much longer) I saw this post.

“Hey all ***(name)*** just got this stupid one star review can we get some vote downs.”  A link to an Amazon review was attached.

The review is this.

“The story was a good one, kept you reading. However, to me it was poorly written. It was hard to keep up with the characters at times because of the way the story jumped from one scene to another before you realize it. I especially disliked the way the little boy, Joel, was written as to his baby talk.

I have never read a book that described a dog’s bark as “Bufgr”. This was just comical to me. Not a major problem with the book.”

Now, this review is not disrespectful in any way, it does not include name calling or swear words and never encourages other potential readers not to buy the book.  It is honest, well written and candid.  This person obviously spent money buying the book (the ebook version of which is nearly $4) and has exercised his/her right to give their honest opinion on it.  After all, we do live in a society that claims to encourage freedom of speech.  Indeed, the reviewer even compliments the book as being a good story.

Asking your author buddies to immediately go and vote down a review, simply because you don’t like it is not only unprofessional, but it also says a lot about your moral standards as both a person and an author.  That worries me and makes me determined never to buy any of your books.  I not only have to enjoy the book I’m reading, but I also have to respect you as a person.  I’m funny like that, I have standards.

The world of book reviews has become so sullied in recent times, with sock puppets, paid reviews and now this type of ‘vote rigging’ by authors and it makes me less desirous of getting reviews for my own work, or at least makes me care a little less about whether I get them or not.

When people pay money for our product, they have  a right to voice their opinion of said product, and whether we like what they have to say or not, is beside the point and of no consequence.  That is the joy of living in a society where freedom of speech is encouraged.  I applaud this reviewer for voicing their opinion in such an honest but unemotional way, and for avoiding name calling and other such undignified behaviour so often seen these days.

The more I associate with other authors, the less I respect them.

When you get a low star review, as we all do from time to time, simply ignore it.  Do not respond and certainly do not resort to this kind of ‘vote rigging’ as it only makes the paying public all too well aware of the depths to which you will happily sink, in order to fool them into thinking your product is worth their money.  What makes it worse is that the person who made the request, claims to be a religious man.

You, Sir, are an ass..!

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6 comments

  1. I agree with you Merita. I see all kinds of moaning over bad reviews, even calling the reviewer uneducated or worse in authors groups. It’s why I rarely read or offer to review the work of an author I know – just in case I can’t, in good conscience, leave a good review.

    1. Hi Julie, yes I so agree. I hesitate to ask for reviews now and I’m getting less and less interested in them, because I’m unable to believe any of them are genuine these days.

  2. Great post! This does happen quite a bit too often indeed. I would safely say this is the second worst thing to do for a negative review only proceeded by attacking the reviewer on their blog or on Amazon/Goodreads. Hopefully he hasn’t done this in addition to the vote rigging.

    If anyone has a collection of negative reviews that essentially say the same thing, then there may be something to fix in the next book.

    Funny ending! 🙂

    1. Hi AK, I am so totally against this sort of thing. It makes me very angry to know that other authors are doing this and making money and becomming well known, while I’m doing things the honest way and am still an unknown pauper. At least I can look myself in the mirror without shame. I never respond to any reviews, whether good or bad. I feel that the review section is the place for readers to speak without interference or influence by the presence of the author.

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